Refund Policy
At oneshot, we want you to be 100% happy with your purchase. Not satisfied? Just keep it or return it within 30 days for a full refund - no questions asked!
Received a Damaged or Incorrect Item? Let us know within 48 hours with photos, and we'll make it right immediately. Email hello@oneshot.me.
Getting Your Refund Email hello@oneshot.me with your order number and whether you're keeping or returning the product. That's it!
- Keeping it? We'll refund you within 5-7 business days.
- Returning it? We'll send you shipping instructions and refund you once it's shipped back.
Shipping Charges
- Original shipping fees are non-refundable
- Return shipping costs are covered by the customer
- Exception: We'll cover all shipping costs for damaged or defective items
Quick Notes
- 30-day window for all refunds
- Free gifts and promotional items aren't eligible
- Bundle returns must include all items
Questions? Contact us at hello@oneshot.me - we're here to help!
Thank you for choosing oneshot!
Get in touch
Have more questions about our products, your order, or a general enquiry?