At oneshot, we want you to be 100% happy with your purchase. Not satisfied? Just keep it or return it within 30 days for a full refund - no questions asked!

Received a Damaged or Incorrect Item? Let us know within 48 hours with photos, and we'll make it right immediately. Email hello@oneshot.me.

Getting Your Refund Email hello@oneshot.me with your order number and whether you're keeping or returning the product. That's it!

  • Keeping it? We'll refund you within 5-7 business days.
  • Returning it? We'll send you shipping instructions and refund you once it's shipped back.

Shipping Charges

  • Original shipping fees are non-refundable
  • Return shipping costs are covered by the customer
  • Exception: We'll cover all shipping costs for damaged or defective items

Quick Notes

  • 30-day window for all refunds
  • Free gifts and promotional items aren't eligible
  • Bundle returns must include all items

Questions? Contact us at hello@oneshot.me - we're here to help!

Thank you for choosing oneshot!

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